Change Management

Change management in construction has many hurdles. The typical employer tends to baulk at the idea of encouraging staff and subcontractors to whip out their mobile phones for site management. McCormack is enjoying significant increases in engagement, efficiency & compliance after making this change.

Whilst ISO compliance foundations have traditionally seen using pen and paper for timesheets, site inductions, and site attendance, this is now a thing of the past for McCormack Property Services.

The Victorian principal contractor is well on its way to digital transformation, partly thanks to  1Breadcrumb a powerful mobile app that easily plugs into McCormack’s project management software, Procore.

The company specialises in high-end projects such as corporate fit-outs, refurbishments and design-and-construction projects across many industries including commercial office space, education, government and industrial sectors. McCormack directly employs over 87 people, with over an additional 280+ subcontractors that typically work on in excess of 140 major projects per year.

Dyon explained: “For obvious reasons we wanted to digitise our processes and move away from pen-and-paper-based systems for staff and sub-contractors. We identified digitising a range of COVID obligations, combined with site inductions and timesheets would significantly reduce the frustrating gap in communication between the people onsite, and our office team.”

                                        Reining in the Over-runs

It was tricky for the business to keep a live rein on budget and cost overruns on projects, due to the typical time lags of using paper-based systems.

McCormack has found bringing more focused tech into their business has streamlined its processes, reduced risk, increased productivity and quickly realised immediate savings.

A key to those benefits was 1Breadcrumb, a mobile-first solution that’s simple to use removes the frustrating gap in communication between onsite and the office. This includes automatically digitising site inductions, timesheets and communications, automating administration tasks and synchronising with ERP software such as Procore, Xero & MYOB.

“The app’s instant on-site data allows us to manage project labour and timelines, improving the McCormack Property Services productivity, budgeting and planning. This allows us to automate our timesheets and, through 1Breadcrumb’s partner integrations, feeds this data directly into our payroll and project management systems, automating the whole process from the site to the office,” says Dyon.


McCormack can automatically collate onsite visitors duration and ensure all visitors are compliant with safety procedures. This gives the company full visibility without necessarily being on site.

Dyon estimates his company has saved over 40 hours a day across the business since they harnessed 1Breadcrumb. In fact, they’re leveraging off the app’s capability for two-way communication in new innovative ways. They have now included streamlining leave requests and even collecting data on purchases and time spent at suppliers.

The above combined with pro-active automated alerts have give the entire admin team the ability to better focus on their core roles.

“We are saving 100s of emails, numerous admin hours, and, most importantly, have massively improved site efficiency hours, every day, right across the business”, he says. “Our only regret was not doing it sooner…”

                            Real-time project analytics on your mobile

Even before staff and subcontractors set foot on a project site, they can be up-to-date via the mobile app on site and company inductions, SWMS and critical information. Everyone who checks into the site via the app swiftly receives relevant communications and alerts via their phone.


The geofence technology that 1Breadcrumb is, allows employers to know exactly who’s on-site and when. This makes it easy to reconcile records about subcontractors’ working hours from 1Breadcrumb, which automatically feeds into Procore. Providing project managers with rich data to inform them in real-time of critical information allowing for informed decisions to be made.

For example, a Project Manager could be off-site and check who is on-site via their mobile app. 1Breadcrumb does not track your workers’ locations – it records the timestamp of them entering the site GEOFence.

As Dyon explains: “1Breadcrumb gives us real-time analytics and reporting on induction status, compliance and now we have extra functionality that seamlessly integrates into the Procore Safety Module. With multiple systems a reality for all, this integration is a huge benefit in data handling”

“For us as a triple ISO certified business, the ability to instantly demonstrate compliance to our auditors against the various procedure, processes and systems has been very well received. Our clients have also been impressed by the ability for anyone on our sites to share safety metrics and instantly build trust in that we are actually doing what we say. This is a massive value in its own right.”

                                      Safety and quality go top-notch

Worksite safety’s got a boost, too. 1Breadcrumb allows company’s to be Worksafe compliant helping businesses keep on the right side of workplace health and safety laws.

By enabling digital records of certifications, trade licences, safety cards, insurance policies, inductions, etc., 1Breadcrumb reports can show who’s compliance information is up to date or close to expiry. 1Breadcrumb reporting allows realtime assistance to company’s ISO auditors, who are able to instantly complete an audit to check for and prove compliance.

1Breadcrumb focuses on integration to give its clients full access to their data via open APIs. As well, 1Breadcrumb has directly integrated with customers’ unique enterprise systems and market-leading software. As well as Procore, 1Breadcrumb also currently works with Xero, Salesforce, and MYOB. In terms of Covid reporting, 1Breadcrumb works in concert with state governments, including directly linking with the new Victorian API.


Does this sound like an app your business could use? Talk to us to find out more, and we can tailor a subscription to your business size